|  What are the key benefits to using
            SYN3? | 
          SYN3 Lubricant:
            - Can be used in the engine, primary chaincase, and transmission.
 
              - Offers improved film strength for superior wear protection at
                high temperature, and improved deposit control for a cleaner engine,
                transmission, and primary chaincase. 
 
              - Is formulated for reduced oil consumption, improved wear protection,
                high temperature detergency, and superior overall field performance.
 
              - Provides high temperature film strength, which means the lubricant
                maintains film thickness in high power output and high engine
                speed conditions, keeping the metal parts from rubbing against
                each other and resulting in less wear.
            
  
           | 
        
        
          |  In the past, Harley-Davidson® did
            not recommend the use of synthetic oils in H-D/Buell® motorcycles.
            Why is H-D introducing a synthetic now? | 
          Because Harley-Davidson cannot test and 
            certify all available synthetics on the market nor control their oil 
            and additive formulations, we have discouraged their use. However, 
            Harley-Davidson, in close partnership with our suppliers, analyzed 
            available petrochemical technology and developed a custom-blended 
            candidate fluid that can be used in all three cavities of a Harley-Davidson/Buell 
            motorcycle. This product has been exclusively designed for Harley-Davidson 
            and is the only synthetic product TESTED and CERTIFIED by Harley-Davidson 
            engineering for use in H-D/Buell motorcycles.  | 
        
        
          |  What kind of testing was done on SYN3? | 
          Over three years of laboratory bench testing,
            dynamometer testing under accelerated conditions, open road vehicle
            durability testing, closed course durability testing, and wear and
            deposit rating analysis was conducted on SYN3.  | 
        
        
          |  Who makes or blends this product? | 
          SYN3 is a proprietary blend, exclusively
            custom-blended for Harley-Davidson.  | 
        
        
          | Will H-D 360 Motorcycle Oil be replaced
            by SYN3? | 
          Harley-Davidson continues to offer H-D 
            360 Motorcycle Oil. SYN3 is an alternative lubricant product from 
            Harley-Davidson, and in particular, a formula that is very effective 
            for high performance engines and hot climate applications. | 
        
        
          |  In which motorcycle models can SYN3
            be used?  | 
          SYN3 is formulated for use in Harley-Davidson
            Evolution® XL, Evolution 1340, Twin Cam® (all displacements)
            and Revolution-equipped models and all Buell® models. | 
        
        
          |  Can SYN3 be used in ShovelheadTM
            engines, 4-speed Big Twin transmissions, and early Shovelhead 5-speed
            transmissions?  | 
          Harley-Davidson did not test SYN3 in these
            engine configurations. There are a multitude of tests that must be
            completed before a lubricant can be certified for use in Harley-Davidson
            engines, primary chaincases and transmissions. Many of these tests
            require that the components be brand new, and the required quantity
            of new powertrains for testing and validation could not be procured. | 
        
        
          |  Will the use of SYN3 lengthen my service
            intervals?  | 
          No, we recommend that you still follow
            your owner's manual for the proper service schedule for your vehicle. | 
        
        
          |  If this product is a high performance
            lubricant, why would my service intervals not be extended?  | 
          While SYN3 will
            help reduce the amount of impurities to your engine, no lubricant
            product can reduce fuel dilution (this happens every time you start
            your vehicle). As a result, the regular service schedule is recommended
            for optimum performance of your vehicle.
             Lubricants begin to break down the moment the engine is started.
              The long molecular strands of the lubricant begin to be sheared
              between the faces of gears, pistons or other moving parts. SYN3
              was tested to confirm that the lubricant provides the protection
              required for the engine, primary chaincase and transmission for
              the drain intervals specified in the Owner's Manual.
            | 
        
        
          |  A common concern with other available
            synthetic oils is that roller bearings may "skate" or "float" in the
            bearing race, and not actually rotate as designed. How does SYN3 prevent
            this from happening? | 
          SYN3 was formulated
            to provide improved high temperature stability, shear stability, proper
            lubricity for anti-wear (without roller bearing "skate" or "float")
            and maintain the coefficient of friction for proper clutch operation
            (without clutch slippage).
             Harley-Davidson does not recommend any lubricants that have not
              been tested and approved by Harley-Davidson engineering because
              we do not control the formulations. Lubricants are reformulated
              frequently to meet changing American Petroleum Institute (API) Ratings.
              API Ratings are developed and tested for use in water-cooled automotive
              engines and diesel applications. There is no API Rating (classification)
              for Motorcycle Engines. 
            Harley-Davidson, in close partnership with our suppliers, analyzed
              available petrochemical technology and developed a custom-blended
              candidate fluid that could be used in all three cavities of a Harley-Davidson/Buell
              motorcycle.
            | 
        
        
          |  Can a brand new bike have its fluids
            drained and refilled with SYN3, without voiding the warranty?
           | 
          Yes, this product can be used as a first
            fill upon delivery of a new motorcycle. The formula is approved by
            Harley-Davidson for use in all stages of engine life and is not detrimental
            to the engine break-in cycle. | 
        
        
          |  Do the cavities that are going to be
            filled with SYN3 need to be completely drained?  | 
          Yes, the cavities that are to be filled
            with SYN3 must be completely drained. It is not recommended to mix
            SYN3 with other lubricant products. During servicing, a residual amount
            of fluid will remain in the sumps. It is not required to "flush"
            out the residual fluids.  | 
        
        
          |  Should I put a can of additive in with
            each oil change?  | 
          No, SYN3 is blended with an additive package
            already included. Other additives are not needed and may not be compatible
            with SYN3. In fact, oil additives may actually dilute the SYN3 formulation.
           | 
        
        
          |  If I'm on the road, and realize I'm
            down a quart of engine oil, and cannot buy SYN3, what should I use? | 
          If SYN3 is not available and addition of
            motor oil is required, the first choice would be to add H-D 360 SAE
            20W50 to the SYN3 for engine lubrication. Although H-D 360 is compatible
            with SYN3, we suggest the mixture of the fluids be changed as soon
            as possible. If H-D 360 is not available, the second choice would
            be to add an acceptable diesel engine oil as listed in the Owner's
            Manual, and again we suggest the mixture of the fluids be changed
            as soon as possible. DO NOT add diesel engine oil to the primary chaincase
            or transmission.  | 
        
        
          |  Can a quart of oil be added to the
            Primary Chaincase or Transmission when SYN3 is not available? | 
          If SYN3 is not available and addition of 
            lubricant to the Primary Chaincase (Evolution 1340 and Twin Cam 88) 
            is required, the first choice would be to add H-D Primary Chaincase 
            Lubricant. Although H-D Primary Chaincase Lubricant is compatible 
            with SYN3, we suggest the mixture of the fluids be changed as soon 
            as possible. 
             If SYN3 is not available and addition of lubricant to the Primary
              Chaincase and Transmission (common reservoir) for Evolution XL and
              all Buell models is required, the first choice would be to add H-D
              Sport-Trans Fluid. Although H-D Sport-Trans Fluid is compatible
              with SYN3, we suggest the mixture of the fluids be changed as soon
              as possible.  
            If SYN3 is not available and addition of lubricant to the Transmission
              (Evolution 1340 andTwin Cam 88) is required, DO NOT ADD H-D Semi-Synthetic
              Transmission Lubricant as the two lubricants are NOT compatible.
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